Salesforce Administrator

About the role:

• Support Salesforce and the applications around it, including Outreach, Gong, Gainsight, Marketing Cloud, LEAH, and Calendly.
• Handle support tickets, manage user access and licenses, and fix data sync issues.
• Make Salesforce changes to fields, layouts, and flows, and grow into Apex and Lightning Web Components.

What you'll do:

• Answer support tickets and manage user access and licenses.
• Fix data that fails to sync with Salesforce.
• Learn and support any application used around Salesforce.

What we need:

• Experience building something on Salesforce through an internship, co-op, academic project, or personal project.
• Coding experience in Java, JavaScript, Python, or C#.
• Ability to learn new applications independently and explain fixes in plain language.

How we work:

• Senior team members work remotely and mentor via video calls and code reviews.
• Every change is reviewed before production.
• We use AI agents like Claude to analyze, design, build, debug, and troubleshoot, and you would own what they produce within company policies.