Junior Account Executive India (Remote)

We’re looking for a proactive, detail-oriented Junior Account Executive to join our growing team. This is a hands-on role ideal for someone eager to build a career in logistics, client services, and account management. You’ll work closely with our Senior Account Executive and General Manager to deliver top-tier support to ecommerce clients while gaining exposure to fulfillment operations and account strategy. Key Responsibilities: Support senior team members with client communications and day-to-day account coordination. Manage day-to-day execution of new and existing ecommerce accounts. Serve as a point of contact for clients, ensuring clear communication and strong relationships. Collaborate with warehouse operations on inventory management, order fulfillment, and custom projects. Ensure client orders are processed accurately and delivered on time. Monitor account performance and take initiative to resolve issues or improve service. Handle invoicing and billing using QuickBooks (training provided). Track and report order data using our Warehouse Management System (WMS). Maintain and update client reports and spreadsheets in Excel. Support process improvements and contribute to client satisfaction and retention. Gain a working knowledge of our fulfillment and kitting operations to better support client needs.