Client Advocate

Trucordia πŸ€πŸ’ΌπŸ’

Salary range

$39,000–$46,800/year

Benefits

Job Description

As a Customer Service Representative at Trucordia, you will play a vital role in providing exceptional customer service to our clients. The Customer Service Representative will be responsible for assisting with the management of and servicing of commercial insurance policies, maintaining client relationships, processing inquiries, and providing support to ensure clients' insurance needs are met efficiently. The role requires a comprehensive understanding of commercial lines insurance products, effective communication skills, and the ability to work collaboratively with producers, underwriters, and clients. Duties include providing prompt and courteous assistance to customers via phone, email, and other communication channels. Processing both new business and renewals for customers. Assisting in preparing and processing policies, including issuing certificates of insurance, endorsements, and other policy documents.

About Trucordia

Trucordia offers an unrivaled combination of people, tools and solutions, and deliver exceptional experiences and opportunities for its employees, clients and stakeholders.

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