Solutions Consultant

As primary point of contact for technical questions, pre and post sales, the Solution Consultant will debug, build workflows, triage requests, and be the bridge between customers and our engineering team. They will build and maintain strong, long-lasting relationships with our customers, acting as the technical SME for all strategic discussions and understanding our customer’s business goals and challenges, aligning Momentum’s products to meet their needs. Leading the onboarding process from POC to post-sales, ensuring that our customers get immediate value in our product. They will meet weekly, bi-weekly or monthly with customers to discover new problems to tackle together and how Momentum can help and conduct training sessions to empower our customers to get the most out of the Momentum platform. Collaborating with clients to develop and execute strategic account plans, identifying opportunities for upselling and cross-selling based on client needs and our product offerings as well as acting as a liaison between our customers and our founders/product teams to directly convey customer feedback and contribute to the continuous improvement of our products.