Salesforce Architect

As a Salesforce Architect, you’ll lead development and testing, and assist with the architecture and design of the Salesforce application and integrations. Your goal is to understand and prioritize requests from cross-functional teams such as Sales, Marketing, Customer Success, Product, Finance, and Legal to set expectations and efficiently implement solutions. In addition, this role will handle the data integrity within our Salesforce instance and its connected applications. Scope and build new processes to support our business partners in Sales, Marketing, and Accounting within the Salesforce platform and tools that integrate with Salesforce. Work closely with the Salesforce Developers on Development Operations, ensuring that work is tracked, tested, and moved between environments and on schedule for each project and release. Participate in UAT testing and troubleshooting in conjunction with the rest of the admin and regional sales operations teams. Respond to inbound questions and requests from the field and troubleshoot errors that users experience while also continuously thinking about ways to improve our systems to minimize confusion and errors. Lead all aspects of data quality within Salesforce by understanding the procedures that update our customer data. Own Salesforce roles, profiles, sharing rules, lead routing rules, and public groups. Drive Salesforce adoption and optimize the user experience while maintaining documentation of how our systems are configured.