Business Operations Analyst IV

Performs highly complex analyses of business goals, objectives, and needs of the general business environment. Plans and designs business processes and makes recommendations and changes in order to improve and support business activities. Utilizes systems and data to resolve business issues in the most effective and productive manner. Prioritizes business and project requirements, defines project purpose and cost/benefit analysis for various initiatives and projects, and enacts project planning and management to balance project resource, timeline, and scope. The role provides thorough communication internally and externally, functional expertise, and documents process flows. It facilitates testing, quality assurance, end user training, and helps establish a framework for business operations reports, owning and managing all reporting needs.