Job Description
The Platform Associate is responsible for supporting the athenahealth Electronic Health Record (athenaClinicals) and Practice Management (athenaCollector) applications for Privia Medical Group clinicians. The Platform Associate works closely with the CIT IKS team, EHR Specialists, end-users, and the Privia team to understand functional business requirements, resolve EHR issues, and configure, customize & maintain athena content to support these needs.
Assist in the building out & maintenance of Privia’s athenaOne platform. Routine QA of work. Assist with testing and troubleshooting all aspects of athenaNet. Maintain up-to-date documentation. Manage ongoing communication between multiple stakeholders effectively and timely. Provide remote support to assist w/ EHR issues. Maintain up-to-date knowledge of the software applications. Help onboard Clinical IT members. You would also support data collection related to system configuration and document, track and take appropriate actions to close or escalate athenaNet incident related issues in a timely manner.
About Privia Health
Privia Health™ is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems.