Analyst, Operations Quality Control, Digital Banking
Benefits
4w PTO
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DUTIES AND RESPONSIBILITIES:
- Execute Quality Control testing in accordance with the Digital Banking Quality Control annual review schedule
- Assess the effectiveness of key processes and controls across Digital Banking Operations
- Partner with process owners and business leaders to validate observations and formalize management action plans
QUALIFICATIONS:
- Minimum of five years of experience in operations, payment services, or call center in the financial services industry
- Minimum of two years of quality control, compliance, or operational testing experience, additional experience is strongly preferred
- Strong interpersonal skills to collaborate effectively with various teams and stakeholders
Forbright Bank
Forbright is a nationwide full-service bank and commercial lender focused on helping to build a brighter future for clients and the communities it serves. We are a dynamic, high energy, fun, and fast-paced organization that has an exciting growth trajectory and a meaningful mission.