Product Support Engineer

Kiln

Remote regions

US

Salary range

$90,000–$150,000/year

Benefits

Job Description

Responsibilities:

  • Onboard and train business clients.
  • Provide technical support and troubleshoot issues.
  • Contribute to the knowledge base and documentation.

Requirements:

  • 2+ years of technical customer support experience.
  • Proven experience with API troubleshooting and software implementation.
  • Experience with Postman or another API testing tool.

Benefits:

  • A fast-paced, bureaucracy-free work environment
  • Significant personal development budget
  • Overseas tech conferences budget

About Kiln

Kiln is the leading enterprise-grade rewards platform that enables institutional customers to stake assets and integrate staking & DeFi functionality into their offerings.

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