As the frontlines of the P2P market, you and the team will arbitrate customer disputes professionally. You will investigate trading activity and take appropriate actions to keep the marketplace safe and prevent fraudulent activity and use Customer Insight to identify product improvements.

Join Binance's Customer Service team and be a part of a client-facing business function where exceptional support is our priority. You will arbitrate customer disputes, investigate trading activity, and identify product improvements. Ensuring exceptional service standards and high customer satisfaction is key.

You will be the first point of contact providing exceptional support and resolving inquiries related to the platform, products, and services. This involves providing support via multiple channels, troubleshooting issues, and staying updated on industry trends.