Job Description
Deliver exceptional customer support to our community members in both German and English. Assist users through various channels including email, phone and chat 24/7. Be a great team player and share user insights and feedback with the relevant teams to help improve our products and processes. Report and document bugs in the appropriate channels to support our development teams.
Must have personal or professional experience with Crypto or the blockchain ecosystem.
Benefits include BORG bonus based on our meritocratic system, flexible working hours, 25 working days of vacation + local holidays, MacBook and a cutting edge tech stack to help you do your best work, annual company and team retreats and continuous learning and development opportunities.
About SwissBorg
SwissBorg's mission is to build a spectrum of investment experiences that help people redefine wealth, offering the best price and liquidity across 15 fiat currencies.