Job Description
This role involves supporting the onboarding of users into applications, including account creation and permissions management. You will provide first-line helpdesk support, escalating issues as needed, and maintain user documentation. The role includes identifying, documenting, and escalating bugs, maintaining knowledge entries in Information & Knowledge Management (IKM) tools, and monitoring application performance.You will deliver training sessions and onboarding material, and maintain awareness of cybersecurity best practices.
About Spektrum
Spektrum supports apex purchasers (NATO, UN, EU and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services.