New Business Services Specialist I

ZenBusiness is seeking an experienced Business Services Specialist to join the Registered Agent team to assist with processing Registered Agent Mail and Service of Process (SOP) documents. The ideal candidate should have experience in reviewing and handling legal documents, corporate filing systems, government agency requirements, and managing a vast multitude of cases. The position requires paying close attention to details, thinking critically, having good communication skills, responding promptly, writing and sending professional emails and correspondence, and managing large amounts of data and tasks. This position also requires the ability to identify and “work in the gray” areas as needed. Responsibilities include ensuring that SOP documents and Registered Agent mail are prepared and sent promptly, reviewing submissions of Correspondence as needed, researching filing components on various government databases, prioritizing and managing a high-volume workflow, and communicating with internal teams and vendors. The role also involves assisting customers with product, service, process, and billing inquiries.