Salesforce QA Lead

Job Summary:

• Directs the quality assurance strategy and execution for a Salesforce delivery pod supporting Sales, Service, and Configuration workstreams.
• Responsible for organizing all testing activities, defining test approach, and ensuring regression readiness.

Key Responsibilities:

• Lead and coordinate all QA activities, including test planning, execution, and defect management across agile/scrum ceremonies.
• Define and maintain the Salesforce QA strategy, including functional, regression, integration, and user acceptance testing.
• Mentor QA team members and drive continuous quality improvement.

Qualifications:

• Bachelor's degree in IT, Computer Science, or related field; 5-7 years of QA experience.
• Experience testing Salesforce Sales Cloud and Service Cloud, with strong knowledge of platform configuration and development.
• Strong understanding of agile/scrum delivery and risk-based testing approaches.

Additional Info:

• Located in Providence, RI, with flexible work arrangements including remote and hybrid options.
• Offers comprehensive benefits, including health, dental, vision, and PTO.