Customer Support Specialist, Spanish

Provide world-class customer experience via email, live chat, and social media. Ensure a seamless transaction process throughout our marketplace at all times. Actively drive resolution of customer issues resulting in customer satisfaction and retention. Maintain and/or improve your team’s Customer Success Metrics. Collaborate, problem solve, and/or strategize with team members in order to identify opportunities for improvements and growth. 1+ years of experience providing support to clients/users via email, phone, live chat, bots, and/or social media.