Bilingual HR Support Representative

Sutherland is seeking a motivated and passionate person to join us as a Bilingual HR Support Representative with Spanish and English. In this role, you'll dive into intriguing projects for renowned global brands, grow and sharpen your skills in a vibrant and supportive environment, and collaborate with exceptional talents on exciting initiatives. You will receive and log HR inquiries promptly via phone and email, resolve queries through efficient ticketing systems, and address employee inquiries on policies, benefits, and more. Additional responsibilities include maintaining high-quality service levels, handling sensitive information with integrity, and taking ownership of query resolution.