Digital Experience Lead

ServiceNow

Remote regions

US Canada

Salary range

$126,800–$221,900/yr

Benefits

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Responsibilities:

  • Guide Product Marketing on what to showcase, how to present it, and where it belongs on the site, including homepage strategy.
  • Lead strategy for key product visualizations and market-leading AI demos, creating scalable and maintainable frameworks.
  • Make strategic trade-offs based on business impact, buyer needs, and site integrity to shape the digital experience.

Qualifications:

  • Minimum 6+ years in product management, product strategy, or digital experience strategy at B2B SaaS or enterprise tech companies.
  • Proven experience defining product strategy and managing product launch announcements or major digital events.
  • Strong stakeholder management skills with the ability to influence senior leaders and build alignment across teams.

Work Arrangement & Compensation:

  • Work persona is flexible or remote, primarily for North America and Canada, with a trust-based distributed work approach.
  • Base pay range is $126,800 - $221,900 annually, plus equity, variable compensation, and benefits depending on qualifications and location.
  • Health plans, 401(k) with match, and family leave programs are offered as part of the comprehensive benefits package.

ServiceNow

ServiceNow is a global leader in AI-enhanced cloud-based workflow technology that connects people, systems, and processes. It serves over 8,100 customers, including 85% of the Fortune 500, and is focused on a collaborative and innovative culture to make the world work better.

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