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What you’ll do:
- Answer inbound calls : Handle inbound sales and service calls—no cold calling required!
- Consult with care : Offer thoughtful advice to help customers get the most value from their contact lens purchase on every call.
- Solve problems with ease : Identify and resolve customer issues quickly, empowering yourself to make decisions in the moment for a positive experience.
What you'll need
- 2-3 years minimum customer service experience
- Inbound sales and Contact Center experience a plus!
- A goal-getter mentality , always striving to crush metrics and share our amazing products with customers
Why you'll love us
- Monthly performance bonuses for those who qualify
- Ownership of your development with support from leaders dedicated to fostering growth
-Bi-annual performance reviews
1-800 Contacts
1-800 Contacts believes that ordering contact lenses should be simple and affordable. They empower their people to solve problems, resulting in high customer satisfaction and employee engagement. They are owned by KKR, one of the world’s largest private equity investment companies.