Job Description
This role interacts with business and technical stakeholders to identify needs, opportunities, and gaps, and solve problems. The person in this role will develop a deep understanding of specific product related platforms and internal and external customers to lead the innovation agenda for the product platform, recommending new features to continuously improve business processes. This role also collaborates with Sales, Engineering, IT, Marketing, Network, Operations, Finance, Service Delivery, and Service Assurance to ensure proper development and management of services. This person will prepare and understand requirements for new products, platforms and product related projects to establish end-to-end plans with the required resources for development, implementation and launch of new projects. This role requires the ability to analyze market segments, evaluate competitors and collect customers’ preferences to develop product roadmaps.
About Brightspeed
Brightspeed provides fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.