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Responsibilities:

  • Translate RCM complexity into clear strategy, structured workflows, and actionable insights to ensure customer success and product quality.
  • Set new customers up for success through data-backed strategic action plans and enable the organization with onboarding and training.

Performance and Growth:

  • Measured by reduction in upheld denials, resolution effectiveness, and adherence to strategic backlog burndown rates.
  • Gain deep exposure to AI product development, cross-functional strategy, and RCM at scale across multiple specialties.

Impact and Culture:

  • Build the intelligence layer for an AI-powered financial operating system, with expertise compounding into organizational knowledge.
  • Operate with autonomy and ownership in a high-growth, collaborative environment that values meaningful impact and professional development.

Joyful Health

Joyful Health is building an AI-powered financial operating system for healthcare practices to simplify financial operations and reduce revenue leakage. The company is a high-growth startup backed by world-class investors and focuses on creating a collaborative, outcome-driven culture for its team.

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