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About the Role:
- Own UX research for the 'Increase our Reach' area, covering topics such as non-users, AI chatbots, and search result perception.
- Collaborate with cross-functional leads to identify high-impact research opportunities and influence product strategy.
Key Responsibilities:
- Design and execute qualitative studies such as interviews, contextual inquiry, and diary studies.
- Conduct quantitative research including surveys, large-scale testing, and statistical analysis.
- Translate insights into actionable recommendations and support adoption of human-centered decisions.
Qualifications:
- 6+ years of UX research experience in product organizations with a track record of impact.
- Deep expertise in qualitative methods and ability to run quantitative research end-to-end.
- Master's or PhD in HCI, Cognitive Science, Psychology, or a related field.
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