You will be a key member of the Centralised Services Team, delivering reliable technical support and service outcomes across a managed services environment.
Work closely with senior technical leadership, applying strong problem-solving, customer service, and communication skills to maintain secure and reliable IT environments.

Technical Skills:

Advanced experience with Microsoft 365 and Azure administration, PowerShell scripting, and endpoint management via Intune.
Strong understanding of security best practices, Conditional Access policies, and networking fundamentals.
Experience working within structured operational and support processes, ideally in an MSP environment.

Responsibilities:

Manage service requests, maintenance tasks (backup, patching, vulnerabilities), and alerts to ensure smooth operations.
Drive continual improvement and automation to reduce manual effort and improve service efficiency.
Liaise with customers and third-party vendors, educate on best practices, and maintain clear documentation.

Dijital

This company is a professional managed IT services provider that helps businesses maximize technology value through reliable, process-driven IT support. They foster a collaborative culture focused on continuous improvement and customer service, working with a dedicated team in a managed services environment.

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