Job Description
Responsible for planning, upgrading, installing, configuring, troubleshooting, and maintaining hardware and software related end-user computing devices such as desktop, laptop, mobile devices, their peripherals and related technologies. Provide day to day technical and operational support for Desktop and Laptop computers including complex technical support troubleshooting, system monitoring, and hardware and software upgrade, setup, installation. Plan and execute new deployments, upgrades, and technology refreshes. Schedules and/or coordinates vendor service calls e.g. repair, installation, equipment recovery, and preventive maintenance.
About Mercury Insurance
At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years.