Remote Implementation Specialist - Plastics/Derm (Remote-US)

Client Training:

• Conduct client training in preparation for Go-Live events and update customers on implementation progress.
• Complete practice assessments and workflow analysis guided by industry best practices.
• Instruct clinical and non-clinical staff on the proper use of software applications.

Issue Resolution and Optimization:

• Investigate and resolve client issues during implementation and go-live.
• Identify opportunities for workflow improvement and optimization post-go-live.
• Complete administrative tasks to update customers, Project Managers and Department Managers on implementation progress.

Collaboration:

• Partner with internal teams to ensure successful implementation and alignment with client needs.
• Communicate effectively with clients and team members to ensure alignment and satisfaction.
• Perform additional responsibilities as assigned based on business needs.