Lead Solution Consultant

Solution Design:

• Works on highly complex customer challenges that require creative solution design and innovative technical approaches.
• Educates customers on AI capabilities, security and risk considerations, and practical application.
• Leads "Art of the Possible" workshops and multi-solution assessments to brainstorm cross-functional use cases.

Customer Engagement:

• Operates as a strategic extension of the Enterprise Client Director, contributing to account planning and long-term account strategy.
• Independently builds and nurtures deep, trusted relationships with technical champions, acting as the primary contact for architectural strategy.
• Delivers demo experiences that showcase the platform through clear, compelling storytelling tailored to executive audiences.

Team Leadership:

• Leads the development of new frameworks, best practices, processes, and reusable assets that elevate the broader SC team.
• Mentors SCs across the organization, providing coaching on discovery, demo strategy, technical acumen, and executive communication.
• Partners closely with cross-functional teams such as Customer Success and Value Management to influence the account planning strategy.