Veterinary Patient Care Coordinator

Job Summary:

The Patient Care Coordinator is a client-focused role responsible for supporting veterinary practices through proactive communication and operational assistance to enhance client engagement and patient care compliance.

Responsibilities:

• Manage outreach, scheduling, and documentation for a dedicated book of veterinary practices using various technology platforms.
• Handle challenging client conversations with professionalism while coordinating preventive care and follow-up communications.

Work Environment:

• This is a primarily remote position requiring extensive use of phone, messaging, and virtual tools to interact with clients and clinics.
• The role involves computer-based work to manage multiple priorities and systems independently in a remote setting.