Act as a true subject matter expert for the specified country / region. Lead the planning, execution, and monitoring of global payroll implementation projects, ensuring timely delivery in collaboration with the Implementation team. Develop and maintain detailed project plans & timelines. Serve as the primary point of contact for the team for all stakeholders involved in the implementation process, including internal teams & customers. Develop and implement standardised payroll processes and procedures to ensure consistency and efficiency. Provide ongoing support during and after the implementation to resolve any issues or challenges. Support the country manager and ops team. Have a focus on KPIs and SLAs. Skilled in implementing and improving processes. Ability to mentor and support payroll specialists. Working with internal teams to improve our platform, completing UAT testing through to shipping. Ensuring all changes are documented.