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Role Overview:
- You will be responsible for execution to drive key metric results and increase claim management accuracy.
- You will develop a culture of continuous improvement by identifying root causes and solutions.
Key Responsibilities:
- Provide technical support, serve as SME, drive improvements in claim decisions and turnaround times.
- Leverage automation and collaborate with all lines of business to improve efficiency.
Qualifications:
- Excellent communication and analytical skills with strong knowledge of LTD claims.
- Experience in providing feedback to staff and supervisors.
Guardian
Guardian offers insurance and financial products to help customers achieve their dreams. As one of the largest mutual insurance companies, it serves over 29 million clients and emphasizes well-being.