Job Description
You will focus on platform initiatives that help Swiftly reach new markets and multiply the value of all our products; areas like identity and access management, APIs and MCPs, localization, as well as our internal product operations. Synthesize quantitative and qualitative data to identify and prioritize product opportunities. Conduct user and market research to explore and elucidate the problem space, including a handful of customer site visits per year. Collaborate on ideation and prototyping to explore the solution space.
Identify feasibility, usability, value, and business viability risks and proactively mitigate them. Champion iteration, agility, and rapid course-correction in response to data. Devise smart success metrics and habitually measure success with honesty and curiosity. Ensure the team always has a refined backlog that's clear, actionable, and aligned with user needs and business goals.
About Swiftly
Swiftly is on a mission to help cities move more efficiently and is the leading transit data platform for agencies to share real-time passenger information.