Staff/Principal Service Designer (Defense & Security)

Skylight

Remote regions

US

Salary range

$170,000–$230,000/yr

Benefits

5w PTO 12w maternity

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What you’ll do:

  • Lead strategy and planning to define service design engagements
  • Iteratively conduct the core of activities of service design — research, ideation, prototyping, and implementation — as part of a multidisciplinary, lean-agile team
  • Understand people and their behavior in relation to a service through research planning, data collection, then synthesize research data through visualization and analysis

Minimum qualifications:

  • Can take a systems thinking approach to changing how elements of an organization interact and influence one another
  • Ability to plan, synthesize, and present research
  • Ability to identify the best opportunities for service improvement through ideation and experimentation activities

Benefits:

  • Medical insurance, dental insurance, vision insurance
  • Short-term and long-term disability insurance
  • Dollar-for-dollar 401(k) match up to 10% of your salary with no vesting period

Skylight

Skylight is a digital consultancy using design and technology to help government agencies deliver better public services. They are at the forefront of a civic movement to reinvent how all levels of government serve families, patients, and many others in today's digital world.

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