About the Role:
- Partner with customers throughout the customer journey to understand what drives value.
- Consult them on how to maximize the value of Mixpanel, including managing change during Mixpanel’s rollout.
- Define and achieve ROI, and identify areas of improvement in their current usage of analytics.
Responsibilities:
- Effectively communicate at all levels of the customer’s organization to influence business outcomes via Mixpanel.
- Design and execute a comprehensive analytics strategy, and unblock technical and organizational roadblocks.
- Successfully execute on success outcomes whilst balancing project timelines, scope creep, and unanticipated issues.
We're Looking For Someone Who Has:
- Has a demonstrated successful record of experience in customer success, client-facing professional services, consulting, or technical project management role.
- The ability to communicate with stakeholders at all levels of an organization — from talking with developers about the ins and outs of an API to talking to a CIO about organizational efficiency.
- Eager to learn new technologies and adapt to evolving customer needs.
Mixpanel
Mixpanel turns data clarity into innovation and is trusted by more than 29,000 companies. Mixpanel's pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics.