Similar Jobs
See allDigital Experience Specialist II
Cision
India
Analytical Thinking
Project Coordination
Cross-functional Collaboration
CRM Associate
Jobgether
United States
CRM Administration
Client Communication
Project Management
Client Manager
Modern Health
Costa Rica
Client Management
Data Analysis
Salesforce
Communications Coordinator
Granicus
Global
Email Marketing
Content Strategy
Data Analysis
Solutions Consultant
Granicus
Puerto Rico
Presales
Solution Design
Bilingual
Responsibilities:
- Execute comprehensive multichannel strategy projects for public sector clients.
- Perform discovery and planning functions including interviews, content audits, and current state analysis.
- Act as a primary client feedback conduit and mentor junior team members.
Qualifications:
- 5+ years of consulting, digital strategy, or customer experience experience.
- Proficiency in human-centered design, journey mapping, and content strategy.
- Strong written, verbal, and workshop facilitation skills.
Work Environment:
- A remote-first work environment with a global team.
- Opportunities to travel occasionally for client meetings and conferences.
- A chance to make a meaningful impact on government-citizen interactions.
Granicus
Granicus is a government technology company that provides cloud-based solutions for communications, website design, meeting management, records management, and digital services to over 5,500 government agencies. They have over 300 million citizen subscribers and have been recognized on the GovTech 100 list for the past 5 years, fostering a remote-first, transparent, and inclusive culture.