Manager, Experience Rating and Refunds

Job Summary:

• Manage the Experience Rating Refund (ERR) functions and team to ensure contract provisions are respected and fiduciary responsibilities are fulfilled.
• Utilize metrics to track performance, identify gaps, and adjust work assignments and processes.
• Oversee accurate and timely delivery of experience reports and maintain effective controls.

Key Responsibilities:

• Provide direction and oversight of ERR activities to develop efficient workflows and ensure accurate delivery of reports.
• Review and approve experience reports, administer source systems, and perform reconciliation across multiple systems.
• Investigate discrepancies, process refunds/retro premiums, and check alternative funding agreements.

Skills & Background You’ll Need:

• Bachelor’s degree in mathematics, accounting, finance, or related field with 2-5 years of experience in reporting or system reconciliation.
• Advanced skills in Excel required; experience with Power BI, SAS, and Python preferred.
• Strong analytical, communication, and leadership skills with a low-ego, collaborative approach.

Why Join The Standard:

• Rich benefits including medical, dental, vision, 401(k) with match, annual bonus, and generous paid time off.
• Paid parental leave, adoption assistance, and employee giving program with double matching.
• Supportive management, career growth opportunities, and a remote work environment.