Adventure Coordinator

Client Interaction:

• Assist clients with cruise inquiries, reservations, and modifications through various channels.
• Provide expert guidance on cruise destinations, itineraries, and amenities.
• Maintain strong relationships with clients by offering personalized service.

Booking and Sales:

• Process bookings and payments accurately and in compliance with company policies.
• Upsell and cross-sell additional travel services to enhance client experiences.
• Collaborate with cruise partners to secure the best deals and exclusive perks for clients.

Problem Solving and Knowledge:

• Address client concerns and troubleshoot booking-related issues professionally.
• Stay updated on cruise line promotions, policies, and travel regulations.
• Leverage knowledge of the cruise industry to recommend the best options based on client needs.