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Role Overview:
- Work closely with Sales on discovery calls, technical deep dives, demos, and POCs.
- Act as a trusted advisor bridging technology and business value.
Required Experience:
- 7+ years in solutions engineering, pre-sales, or sales architecture role.
- 5+ years of contact center experience with CCaaS landscape familiarity.
- Strong JavaScript programming and scripting skills.
Tech Stack:
- Conversational AI, chatbots, low-code automation platforms.
- Knowledge management, omnichannel engagement, enterprise SaaS architecture.
- Web technologies: HTML, JavaScript, CSS, DOM.
Company Culture:
- Join an ever-growing, market disrupting, global company with a fast-paced, collaborative environment.
- Endless internal career opportunities across multiple roles, disciplines, and locations.
NiCE
NiCE delivers AI-first customer experience platforms, combining Generative and Conversational AI to power Agentic AI for enterprise brands. With over 8,500 employees across 30+ countries, NiCE serves 25,000+ global businesses including 85 of the Fortune 100, and is an innovation powerhouse in AI and cloud.