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ROLE & RESPONSIBILITIES:
- Review new merchant applications and assess eligibility to sell on the Polar platform.
- Conduct ongoing account reviews to identify changes in merchant activity or risk profile.
- Evaluate merchants for compliance with Polar's Acceptable Use Policy and other platform requirements.
WHAT YOU'LL DO:
- Investigate fraud, payment risk signals, disputes, chargebacks, and other suspicious activity.
- Manage merchant offboarding, payout holds, and other risk-mitigation actions as needed.
- Partner with payment providers and internal teams to resolve compliance and account-related issues.
WHAT WE'RE LOOKING FOR:
- Someone who enjoys solving complex problems and making thoughtful decisions.
- Analytical, detail-oriented, and comfortable working with ambiguity.
- Excellent judgment and clear communication skills.
Polar
Polar is building the next standard for applied AI startups by creating a billing platform that combines billing and analytics to offer real-time customer and feature unit economics. They are a small, talented, and engineering-led team across Europe focused on shipping at high velocity to help startup founders scale their businesses.