Own the full fraud policy lifecycle, from signal analysis and risk design to implementation and optimization, to protect all products and customer interactions.
Lead cross-functional fraud initiatives across Engineering, Product, Compliance, and external partners like Visa, serving as primary escalation for incidents.
Build fraud dashboards, mentor junior analysts, and drive alignment on risk decisions that balance exposure, customer experience, and regulatory requirements.
EarnIn is a fintech pioneer that builds products delivering real-time financial flexibility for those living paycheck to paycheck. The company has an experienced leadership team, world-class funding partners like A16Z and Matrix Partners, and is growing fast with a healthy core business.
Monitor Twilio products to ensure traffic is legal, compliant, and wanted, following Voice Policy, Messaging Policy, and CTIA requirements.
Investigate issues and collaborate with team members to close gaps exploited by bad actors, onboarding new customers with due diligence.
Support customers via email and phone, using tools to detect and prevent non-compliant activity.
Twilio shapes the future of communications, delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. We are a remote-first company with a strong culture of connection and global inclusion, fostering a vibrant team with diverse experiences.
Lead project-scale investigations of complex fraud events including coordinated rings and systemic patterns, from initial signal through root-cause analysis and leadership-ready readouts.
Serve as the senior investigative authority, setting the bar for case quality and acting as the default escalation point for the team's hardest cases.
Drive fraud rule and process changes by translating investigative findings into measurable controls, and represent Risk Ops findings to cross-functional leadership.
Tilt is a mobile-first fintech company that uses machine learning-powered credit models to assess financial potential beyond traditional credit scores, serving millions of customers worldwide. With a virtual-first, globally distributed team across 14 countries, Tilt fosters a culture of excellence, impact, and mutual respect.
Respond to merchant and customer inquiries across email, chat, and Slack.
Troubleshoot issues related to payments, payouts, subscriptions, checkout, and the merchant dashboard.
Investigate bugs, reproduce issues, and collaborate with Product and Engineering to drive resolutions.
Polar is building a billing and analytics platform for modern startups, offering built-in pricing and cost insights. They are a small, engineering-led team across Europe focused on high-velocity shipping.
Serve as a subject matter expert on Canadian consumer protection and payment regulations, providing advisory support to Product, Legal, Risk, and Operations teams.
Oversee Canadian regulatory reporting, lead compliance risk assessments, and evaluate control effectiveness to ensure program alignment.
Maintain and enhance Canada-specific policies, procedures, and control documentation while partnering cross-functionally on remediation efforts.
Affirm is reinventing credit to make it more honest and friendly, offering consumers the flexibility to buy now and pay later without hidden fees or compounding interest. We are a global fintech company with a remote-first culture, dedicated to delivering honest financial products.
Monitor marketplace activity to detect suspicious behaviors and prevent fraudulent transactions.
Analyze data to identify fraud patterns, emerging risks, and new attack vectors.
Investigate escalated cases and recommend actions based on risk assessment.
Eneba is building an open, safe and sustainable marketplace for gamers, supporting close to 20 million active users. The team is international and fast-scaling, with a focus on trust, safety, and collaboration.
Analyze internal and external data to identify emerging acquiring fraud risks and develop fraud scenarios.
Design, monitor, and challenge fraud controls, ensuring compliance with card scheme rules and risk appetite.
Collaborate with product, engineering, and ML teams to translate scenarios into rules and machine-learning features.
Finom is a European tech startup based in Amsterdam that builds an all-in-one financial platform for entrepreneurs, integrating banking, accounting, and invoicing. With $346 million in total funding and a team of over 300 employees, they foster a start-up culture of innovation, collaboration, and user-centric growth.
Conduct compliance reviews, audits, and risk assessments using established frameworks.
Assist with investigations by gathering evidence, conducting interviews, and documenting findings.
Track corrective actions and support institutional audit readiness efforts.
Nightingale Education Group is a nursing school focused on closing health equity gaps by building a skilled nursing workforce. They have graduated nearly 5,000 nurses and emphasize a growth mindset, transparency, and personal accountability.
Conduct comprehensive KYB checks and risk assessments on merchant customers.
Investigate suspicious activities and ensure compliance with UK regulations.
Collaborate with cross-functional teams to enhance financial crime controls.
Monzo is a UK-based digital bank focused on fighting financial crime and protecting customers. The Financial Crime Customer Operations team is the frontline defense, with a culture of collaboration and rapid adaptation.
Request and review EDD documents from high-value clients and risk-analyze transactions.
Perform sanctions, PEP, and adverse media screening to identify potential fraud.
Collaborate with cross-functional teams like Product, Compliance, and Data Science to enhance KYC strategies.
Blue Cube Services Ltd. provides EDD specialists for a leading digital assets software platform. The company is a growing contractor-based team with a global remote workforce, focusing on compliance and fraud prevention.
Analyze user behavior and transactions to identify risks, fraud, and policy violations.
Investigate suspicious activity and resolve complex cases to protect platform integrity.
Collaborate with cross-functional teams to improve risk operations and user safety.
The company operates a global online marketplace connecting buyers and sellers worldwide. It is a collaborative, inclusive, and fast-growing technology company with a distributed team focused on trust and safety.
Own end-to-end merchant onboarding from commercial handover to go-live, ensuring accurate configuration and timely transactions.
Serve as PAR's internal center of expertise on payment gateway operations, compliance, and process documentation.
Manage, coach, and develop a team of two onboarding specialists, embedding AI tools to improve workflows.
PAR Technology Corporation is a leader in restaurant technology, providing software and hardware solutions for the hospitality industry. They serve over 100,000 restaurants in more than 110 countries, with a culture centered on collaboration and innovation.
Review host accounts and activity to ensure policy compliance and take appropriate action.
Communicate professionally with hosts to resolve issues while maintaining standards.
Identify patterns and process improvements to enhance marketplace integrity.
Peerspace is an online marketplace connecting professionals with unique spaces for events and productions. The Host Success team maintains marketplace quality and trust.
Identify and resolve risk-related issues on the platform.
Investigate patterns and trends in escalated incidents.
Manage high-risk situations with urgency and adhere to legal policies.
Roadie is a leading logistics and delivery platform that helps businesses manage complex delivery needs, reaching 97% of U.S. households. With over 310,000 independent drivers, the company emphasizes flexibility, trust, and safety in its platform operations.
Lead and coach a team of Trust & Safety Analysts across Fraud Operations and Disputes workflows.
Own daily operational performance across fraud alerts, transaction monitoring, manual reviews, disputes, escalations, productivity, quality, and SLA adherence.
Drive high standards of communication, structure, and follow-through, ensuring priorities and decisions are clearly documented.
MoonPay is a unified payments platform for digital currency, making it easy to buy, sell, swap, and pay in digital currencies. Trusted by over 30 million customers and 500+ ecosystem partners, the company is fully licensed in the U.S. and regulated across the UK, EU, Canada, and Australia, with a culture focused on accountability, rigor, and trust.
Monitor card authorization flows in real time to flag suspicious activity across debit/credit card portfolios.
Design, test, tune, and deploy fraud detection rules and risk scoring strategies at the authorization decision point.
Investigate suspected fraud cases, determine root cause, and take action such as blocking or stepping up authentication.
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. They are trusted by over 300 million people in 100+ countries and have a flat, results-driven culture.
Execute a comprehensive onboarding framework for global correspondent banks.
Support ongoing monitoring and periodic review of correspondent banking relationships.
Partner with Go-to-Market and Business teams to evaluate risks and streamline customer engagement.
Column is a bank and software company that builds technology-forward banking solutions to simplify the banking supply chain. The company has a scrappy, builder culture with a focus on transparency and reducing costs.
Monitor marketplace activity to identify suspicious behaviors and prevent fraudulent transactions.
Analyze data to detect fraud patterns, emerging risks, and potential attack methods.
Collaborate with product, data, and engineering teams to improve fraud detection and prevention systems.
Jobgether is a platform that uses AI-powered matching to connect candidates with jobs at partner companies. It operates in a fast-paced, scaling environment with a global user base.
Conduct quality review of client KYC records and act as subject matter expert on legal documents.
Perform investigations on client transactions using internal systems to identify suspicious activity.
Manage risk by analyzing root causes and advising stakeholders on next steps like relationship retention or termination.
EXANTE is a pioneering wealth tech company offering centralized trading solutions and B2B financial infrastructure. With over 700 employees from 70+ nationalities across 70 locations, we prioritize investing in our people and fostering an informal, collaborative culture.
Assist members in fraud recovery and write comprehensive reports for management to mitigate losses.
Monitor fraud software like Verafin for compliance, including filing Suspicious Activity Reports (SAR).
Collaborate with departments, financial institutions, and law enforcement to resolve suspicious activity.
Connexus Credit Union is a member-focused cooperative serving members across all 50 states, returning profits through high yields and competitive rates. As a remote-first employer with most employees in the upper Midwest, we foster collaboration and high performance, holistically caring for employees to thrive personally and professionally.