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Key Responsibilities:

  • Receive and analyze dispute, identity theft, credit bureau, and fraud claims to determine resolutions.
  • Monitor fraud software (Verafin) for compliance and file Suspicious Activity Reports (SAR).
  • Collaborate with departments, law enforcement, and members to resolve fraud issues.

Requirements:

  • 1+ years related experience required; must hold or obtain CBSAP certification within the first year.
  • Frontline banking experience and solid understanding of fraud, Reg E, BSA/AML, and USA Patriot Act rules.
  • Proficient in Microsoft Suite, detail-oriented, and able to work under minimum supervision with urgency.

Why Join:

  • Work remotely in a dynamic, fast-paced environment with a focus on member experience and fraud prevention.
  • Enjoy bankers’ hours and a team dedicated to your personal and professional best.
  • Access exceptional benefits including PTO, health insurance, 401(k) match, and professional development stipends.

Connexus Credit Union

Connexus Credit Union is a member-focused cooperative serving members across all 50 states, returning profits through high yields and competitive rates. As a remote-first employer with most employees in the upper Midwest, we foster collaboration and high performance, holistically caring for employees to thrive personally and professionally.

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