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About the Role:
- Keep the marketplace healthy and hosts performing at a high standard.
- Review host accounts and apply policies to maintain trust and quality.
Key Responsibilities:
- Review host accounts and activity, making policy-based decisions.
- Communicate with hosts clearly and professionally.
- Document reasoning and flag edge cases for improvement.
Qualifications:
- 1-3 years in host operations, trust and safety, or similar.
- Strong analytical reasoning and comfort with data.
- Professional written communication and steady under pressure.
Peerspace
Peerspace is an online marketplace connecting professionals with unique spaces for events and productions. The Host Success team maintains marketplace quality and trust.