Global Threat Assessment Program Regional Operations Manager

Role overview:

• The Global Threat Assessment Program Regional Operations Manager oversees regional operations for 24/7 threat assessments and incident response.
• This role leads a team of threat assessment managers and ensures safety and security of Airbnb's community.

The Community You Will Join:

• GTAP provides 24/7 investigations and behavior-based threat assessments for critical safety incidents.
• The team works across AMER, EMEA, and APAC, partnering with Law Enforcement, Legal, and Customer Support.

The Difference You Will Make:

• Lead regional threat assessment team, set performance expectations, and serve as expert on high-threat incidents.
• Maintain situational awareness and coordinate with global operations for consistency.

A Typical Day:

• Oversee daily operations, triage incoming reports, and manage cases end-to-end.
• Track regional metrics, identify throughput issues, and maintain partnerships with local stakeholders.