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Clinical Education:
- Revise, expand, and optimize onboarding materials and workflows to create a standardized, role-specific, and site-relevant onboarding program.
- Deliver hands-on, in-person onboarding and provide ongoing virtual support during the initial integration period and beyond, ensuring continuous guidance and reinforcement of learning.
- Contribute to developing, reviewing and maintaining documentation, training templates, study-specific training, and platform-specific user guides tailored to Care Access tools.
Development & Performance Support:
- Serve as the main point of contact for onboarding support, development planning, and performance improvement initiatives in collaboration with departmental Managers.
- Facilitate regular development sessions with individuals or small groups and provide tailored resources to support performance growth and skill enhancement.
- Provide bi-weekly status updates to leadership (i.e.: Regional Managers, Site Support Solutions, etc. and Director of Clinical Education). Proactively identify trends in performance and recommend targeted interventions.
Competency & Compliance:
- Conduct regular (biannual or annual) clinical competency assessments to identify knowledge / training gaps and development opportunities.
- Deliver compliance refreshers and monitor adherence to SOPs, WIs, and regulatory requirements.
- Track training effectiveness using feedback loops, performance metrics, and evaluations.
Care Access
Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, they bring world-class research and health services directly to communities that often face barriers to care.