Job Description
Accountabilities:
- Act as the primary technical point of contact for assigned accounts, building strong relationships with key stakeholders.
- Manage the technical aspects of the customer relationship, ensuring customer satisfaction and retention.
- Proactively identify and mitigate technical risks and issues, collaborating with support and engineering teams.
Requirements:
- 5+ years of experience in Technical Account Management, Solutions Architect, or equivalent.
- Strong technical background in open-source web development, hosting, and related technologies.
- Excellent communication and interpersonal skills to build rapport and trust with customers.
Benefits:
- Industry competitive compensation and equity plan.
- Robust vacation package with 28 days of holiday.
- Private medical and dental coverage.
About Jobgether
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.