Salesforce Solution Architect

Solution Design & Architecture:

• Design end-to-end Salesforce solutions across Sales Cloud, Service Cloud, Experience Cloud, and related capabilities.
• Define data models, object relationships, security and sharing models, and automation strategies using declarative and programmatic tools.
• Produce architecture artifacts such as solution design documents, data flows, and integration specifications.

Integration & Platform Interoperability:

• Architect integrations between Salesforce and enterprise systems including Microsoft 365, Azure, Dataverse, and ERP platforms.
• Define API and service design standards for consistent consumption across developers and AI solutions.
• Establish integration patterns (synchronous, asynchronous, batch) with focus on resilience and cost.

AI & Intelligent Platform Capabilities:

• Design AI-enabled capabilities using Salesforce tools (Agentforce, Einstein) and ensure interoperability with Microsoft AI ecosystems.
• Define safe interaction patterns for AI agents, including access to trusted data and API boundaries.
• Partner with security and compliance teams to define AI governance guardrails including data exposure and auditability.