Customer Support Representative

Pirate Ship 🚢⚔️💰

Remote regions

US

Benefits

4w PTO 12w maternity 12w paternity

Job Description

At Pirate Ship, you'll embark on a journey to assist ecommerce businesses by providing access to the cheapest shipping rates through our software. As a Customer Support Representative, you will learn everything about shipping and help customers save money. Your responsibilities include collaborating with crewmates, responding to customer inquiries with exceptional typing skills via live chat, and teaching customers how to maximize Pirate Ship to save on their shipping costs. Thrive in a remote environment, connecting with your crew through chat, voice, and video. Share your experience to enhance Pirate Ship's culture and ensure an engaging experience for customers.

About Pirate Ship

Pirate Ship’s simple shipping software levels the playing field for small businesses, giving them free access to the deepest shipping discounts with no fees or hidden costs.

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