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About the Role:
- Lead a strategic program that captures customer insights and elevates customer voices.
- Partner with Sales, Marketing, Product Management, and Executive Leadership.
What You'll Do:
- Develop and execute the global Voice of the Customer strategy and KPIs.
- Manage Executive Advisory Board recruitment, agendas, and follow-through.
- Build a pipeline of customer content including case studies, videos, and social campaigns.
What You'll Bring:
- 15+ years in customer advocacy, marketing, or communications.
- Exceptional storytelling and communication skills.
- Proven ability to build executive relationships and scale advocacy programs.
Extreme Networks
Extreme Networks provides cloud-driven networking solutions and services, leveraging AI and analytics to help over 50,000 customers accelerate digital transformation. The company values inclusion and diversity, fostering an environment where employees thrive because of their differences.