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What is Teachable?:
- Teachable is the platform for experts and businesses who take education seriously.
- It powers human-led learning through courses, coaching, and digital downloads.
- The platform uses AI to save time and drive student trust and results.
About the Customer Marketing team:
- This is a new team evolved from Product Marketing, focused on customer insight and adoption.
- The team works closely with Product, Customer Success, Marketing, and Sales.
- It owns positioning, messaging, enablement, and adoption to drive business outcomes.
The role:
- You will go deep with customers to uncover real stories and partner with Product to shape them.
- You will lead customer interviews, feedback loops, and voice-of-customer research.
- You will translate stories into enablement like case studies, adoption plays, and lifecycle content.
What you'll do:
- Build a systematic voice-of-customer practice and synthesize insights into clear themes.
- Drive product adoption through customer-centric programs and lifecycle marketing.
- Bring the customer voice into positioning and storytelling for the organization.
Teachable
Teachable is a platform for experts and businesses to create and sell courses, coaching, and digital downloads. As part of the Hotmart portfolio, which has helped creators earn over $10 billion, Teachable operates as a remote-first, cross-cultural team with a dynamic and ambitious culture.