Lead global customer marketing function, shaping brand messaging and positioning for LaunchDarkly.
Manage customer advocacy and adoption programs, building deep customer relationships.
Oversee peer review programs to maintain leader status on platforms like G2 and Gartner.
LaunchDarkly provides a feature management platform that helps developers innovate faster and safely, enabling gradual rollouts and targeted experiences. They are a global, remote-first company that values collaboration, transparency, and diversity.
Lead the Customer Education team overseeing RecOps Consulting, Academy, and Product Enablement functions.
Develop and execute a coherent educational strategy that serves customers and internal GTM teams.
Build operating models and infrastructure to scale the three functions and manage a team of managers and ICs.
Ashby provides a hiring platform and recruiting operations consulting. They are a growing company with a culture of principled, writing-heavy collaboration and a focus on customer education.
Coach students and professionals in core product marketing skills including messaging, positioning, and go-to-market strategy.
Provide career guidance such as resume review, interview prep, and networking strategy to help achieve ambitious goals.
Set your own hours and rates while delivering virtual coaching sessions in a collaborative, AI-native environment.
Leland connects people with experts and programs to help them achieve career and educational goals. Since 2021, Leland has helped tens of thousands of people and raised $19 million from world-class investors.
Own net-new customer education work from concept through publication, including courses, playbooks, and recordings.
Translate complex Ashby workflows into clear, practical, outcome-oriented education.
Partner cross-functionally with CS, Product, PMM, and RecOps to identify high-value education opportunities.
Ashby builds next-generation enterprise software for talent leaders and recruiters to streamline hiring. With over 4,000 customers, including Notion and Shopify, the company is growing 100% year over year and emphasizes high-quality work and long-term thinking.
Develop and execute customer marketing programs that drive onboarding, adoption, retention, and expansion.
Build and optimize automated customer journeys across digital channels to increase feature adoption and customer value.
Lead a team of two marketers and collaborate cross-functionally to deliver integrated customer programs.
Absorb Software is a remote-first company providing a cloud-based learning management system (LMS) for organizations worldwide. They foster a culture of genuine care, continual learning, and diversity, with a focus on employee growth and inclusion.
Conduct customer discovery and market research to identify needs and opportunities.
Partner with Engineering to define, prioritize, and deliver product capabilities.
Support go-to-market activities including positioning, launches, and sales enablement.
Conversica is an AI-powered conversational platform that helps businesses automate and personalize customer interactions. The company is a mid-sized SaaS provider with a culture of innovation and cross-functional collaboration.
Build and run our launch system with clear logic for which releases reach customers and how each one lands.
Own launch success and adoption metrics for releases that require real customer action.
Execute launches end to end across all marketing channels, in-product surfaces, and support content.
Owner is the AI-native system local business owners use to succeed, starting with restaurants. Our team is now in the low hundreds, with top talent from successful SMB companies, and we are remote-first.
Build strong customer relationships and conduct routine account performance reviews.
Renew and expand customer contracts while meeting and exceeding quotas.
Deliver training sessions and advise on best practices to ensure customer success.
Signal Vine is a higher education AI messaging platform that uses AI and workflow automation to personalize student engagement and improve enrollment and retention. Founded in 2013, the company has a rewarding culture that promotes teamwork, growth, and features a pet-friendly office.
Define the GTM strategy for a new AI product, identifying early customer segments and refining positioning through customer insights.
Lead customer discovery and improve activation and adoption by working directly with salon and spa owners.
Build scalable GTM systems and shape the product roadmap by translating customer feedback into product priorities.
Mangomint is a fast-growing SaaS company on a mission to make every salon and spa more profitable. We are the highest-rated salon and spa software in the US and Canada with thousands of customers, and are a primarily remote, ambitious, and collaborative team.
Own the roadmap and execution for customer workflow products, driving AI-native development and cross-functional collaboration.
Define product requirements and success metrics while conducting continuous customer research to validate decisions.
Partner with engineering and analytics teams on technical decisions, scalability, and integration strategies.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies through objective skill-based reviews. It is a growing technology company focused on transforming employment access, with a culture emphasizing curiosity, ownership, and collaboration.
Conduct customer interviews and user research to translate feedback into actionable product recommendations.
Track product development timelines, dependencies, and risks, facilitating release readiness and launch coordination.
Lead new customer onboarding, training, and support to ensure successful adoption of new features.
KaiPod Learning operates a network of microschools across 21 states, partnering with educators to start their own schools and building the operating system to power them. They are backed by top-tier investors and are the fastest growing network of their kind, with a bold vision to connect 1 million students globally.
Own discovery and synthesize customer insights to drive the product roadmap.
Define, prioritize, and launch new features that expand the scope of design activities automated by ACP.
Set the pace and keep the company aligned on product decisions and metrics.
Augmenta is building the foundation model for construction that automates building design. They are a remote-first team with members across Canada, the US, and Europe, fostering an open and collaborative culture.
Develop and execute customer advocacy programs to showcase success across product lines.
Manage customer stories through events, media, and digital assets like case studies and videos.
Support strategic accounts with integrated marketing campaigns to drive awareness and adoption.
Veeva Systems is a mission-driven industry cloud pioneer helping life sciences companies accelerate therapy delivery. The company surpassed $3B in revenue and is a public benefit corporation committed to balancing interests of customers, employees, society, and investors.
Provide coaching to clients on customer success strategies, including onboarding, relationship management, and retention.
Guide clients on career growth with resume reviews, interview prep, and salary negotiation tailored to customer success roles.
Support clients in applying AI tools to enhance customer success workflows and outcomes.
Leland is building the home for ambition in the age of AI, connecting people with the experts, programs, and communities they need to land jobs, get into schools, or upskill. Since 2021, the company has helped tens of thousands of people reach their goals and raised $19M from world-class investors, fostering a culture where ambition is sacred.
Lead provider enablement strategy and operations to deliver effective support, training, and self-service resources.
Drive customer success, adoption, and onboarding by owning outcomes like NPS and feature adoption.
Establish voice of customer programs and partner cross-functionally to improve customer experience.
Interwell Health is a kidney care management company that partners with physicians to reimagine healthcare. They are a mission-driven organization committed to diversity, equity, and inclusion.
Drive adoption as a trusted strategic advisor, owning relationships with customer accounts and designing adoption programs.
Own the day-to-day customer experience, including check-ins, reporting, and QBRs.
Build and systematize the CS function using AI tools and no-code platforms to automate workflows.
Pinnacle offers Pascal, an AI-powered coaching platform that sits inside the flow of work. They are an early-stage, rapidly growing company focused on driving behavior change at scale.
Lead strategic positioning, messaging, and enablement for product launches and GTM efforts.
Collaborate cross-functionally with Product, Sales, Marketing, and Customer Success teams.
Conduct market research, competitive analysis, and develop revenue-enabling assets.
OpenSesame is a trusted partner for workforce reinvention in the age of AI, delivering integrated software, curated content, and expert services. They are a remote-first company with a focus on inclusive culture and professional development.
Own the narrative of customer experience, nurturing and scaling the customer base to transform legal professionals into advocates.
Bridge the gap between users and market by capturing real-world ROI and activating expansion strategies.
Design reference programs and lifecycle motions that turn customer satisfaction into revenue growth.
Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. The company has been recognized as one of the most innovative and fastest-growing technology companies by Deloitte and Inc.
Design and deliver live virtual training webinars and self-paced eLearning courses to drive product adoption and client engagement.
Collaborate with Customer Success Managers and cross-functional teams to plan and execute tailored training sessions.
Analyze training engagement data and make data-informed recommendations to improve content effectiveness.
Mitratech builds world-class products that simplify operations in Legal, Risk, Compliance, and HR functions. With over 35 years of experience, they serve 20,000 client companies globally, including 30% of the Fortune 500, and foster a diverse, inclusive culture with a globally dispersed team.
Deliver an 11-star onboarding experience and own the client relationship from handoff onward.
Keep every relationship warm and churn risk low through regular check-ins and proactive value-add.
Run weekly account-health reports and be the voice of the customer to the product team.
They are a tech-enabled, ISO 17025-accredited testing lab that verifies product claims for consumer brands, turning results around in ~3 days. They are a fast-growing startup backed by top-tier VCs, with a culture of high performance and transparency.