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US Canada

  • Own the roadmap and execution for customer workflow products, driving AI-native development and cross-functional collaboration.
  • Define product requirements and success metrics while conducting continuous customer research to validate decisions.
  • Partner with engineering and analytics teams on technical decisions, scalability, and integration strategies.

AI Tools LLMs Data Analysis Product Management B2B SaaS

20 jobs similar to Senior Technical Product Manager — Customer Workflow

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$125,000–$160,000/yr
US Canada

  • Own the Customer Workflows domain, including employer/recruiter portals and agentic AI features, driving end-to-end product strategy and roadmap.
  • Operate as a builder, leveraging AI-native tools to rapidly prototype and shrink the time from customer problem to working solution.
  • Lead cross-functional initiatives with engineering, data, and customer success teams to define OKRs and evaluation frameworks.

FutureFit AI is an AI-powered workforce development platform that helps people get better jobs faster, focusing on those facing barriers to opportunity. The company has a team of 30-50 across the US and Canada, fostering a culture of high velocity, high trust, and audacious goals.

$155,000–$160,000/yr
US Unlimited PTO

  • Define how AI agents move from advising to acting and resolving issues within customer governance.
  • Use agentic coding tools to prototype flows and produce working demos that settle debates faster than decks.
  • Communicate vision, roadmap, and value to customers, partners, and executives with clear writing and presentations.

Acquia empowers ambitious brands to create digital customer experiences using open source Drupal at its core. Headquartered in Boston, MA, Acquia is a Great Place to Work-Certified company and one of the world's top software companies.

$225,000–$300,000/yr
Americas Unlimited PTO 12w maternity 12w paternity

  • Lead the strategy, development, and adoption of internal AI products and automation solutions.
  • Drive discovery efforts across business teams to identify high-impact AI opportunities.
  • Build prototypes, define product requirements, and partner with engineering to deliver scalable AI tools.

This position is listed on behalf of a partner company. The partner is looking for a Senior Product Manager to shape how organizations adopt and scale artificial intelligence across internal operations.

US Unlimited PTO

  • Own product roadmap and backlog for a core area of the Verifiable platform, driving iterative improvements across APIs, AI agents, and front-end experiences.
  • Partner with engineering, design, and cross-functional teams to identify opportunities and ship AI-powered credentialing products with speed and quality.
  • Engage directly with customers and stay current on AI tooling and health tech trends to inform product strategy and execution.

Verifiable is a provider credentialing and network monitoring platform, delivering AI, API, and software solutions to help healthcare organizations optimize operations at enterprise scale. The company has grown to nearly 150 employees in 5 years, secured $47M in total funding, and values a scrappy, high-ownership culture where everyone takes end-to-end responsibility for meaningful work.

US Unlimited PTO 12w maternity 12w paternity

  • Own the product end-to-end, setting the vision and roadmap, and driving the human-to-AI progression across a multi-stage workflow.
  • Coordinate a broad cross-functional surface across engineering, design, data, and platform partners to keep a small, high-velocity core team unblocked.
  • Own go-to-market for early cohorts alongside sales and customer engagement, sharpening the value proposition and protecting the business model.

Upwork Inc. connects businesses with global, AI-enabled talent across every contingent work type, including freelance, fractional, and payrolled. The company has facilitated over $30 billion in total transactions and fosters a culture of trust, risk-taking, customer focus, and excellence.

  • Partner directly with enterprise customers to understand their workflows and translate needs into AI solutions using Unframe's platform.
  • Own end-to-end delivery of AI-powered projects alongside engineers and AI specialists, writing detailed product specs and prompt structures.
  • Balance speed, scalability, and customer impact while identifying repeatable patterns to improve platform capabilities.

Unframe is an AI-first startup helping the world's largest enterprises deploy LLM-powered applications quickly, combining product speed with consultancy flexibility. Backed by $100M in Series B funding from Bessemer, Craft, and TLV Partners, it is a fast-growing, revenue-generating company working with Fortune 500 customers globally.

US

  • Embed inside a Forward Deployed Experience Pod, working shoulder-to-shoulder with the client to redesign workflows around AI.
  • Own the workflow, KPIs, and alignment for your pod, measuring outcomes against KPIs, not features shipped.
  • Break complex business problems into composable, shippable work that can be delivered in days.

Valtech is an experience innovation company that helps brands unlock new value through data, AI, creativity, and technology. With over 6,000 employees, they foster a culture of creativity, diversity, and autonomy.

$140,000–$170,000/yr
Canada US

  • Own product strategy, roadmap, and delivery for the talent portal, AI Coach, Career Passport, and job matching surfaces.
  • Work AI-natively using agents and LLM tooling to compress the cycle from customer problem to working prototype.
  • Partner cross-functionally with engineering, data, customer success, and GTM to ensure the job seeker perspective drives every decision.

FutureFit AI uses an AI-powered platform to help job seekers, especially those facing barriers, get to better jobs faster and cheaper. The company has 30-50 employees across the US and Canada, with hubs in NYC and Toronto, and a culture of high velocity, high trust, and meaningful impact.

$150,000–$225,000/yr
US Unlimited PTO 14w maternity 14w paternity

  • Act as the product owner for a growing fleet of AI agents, sitting between clients and the agentic system to translate customer needs into clear requirements.
  • Deeply understand business processes and customer workflows to decide where to plug in agents for greatest impact.
  • Own prompt quality, delegation shape, and agent boundaries while partnering with engineering to ship harder capabilities.

ShopMy is transforming e-commerce by building the infrastructure for human-led curation at scale, helping brands run performance-driven creator programs. They recently became a unicorn with a $1.5B valuation and foster a fast-paced, high-impact culture driven by accomplished teammates.

India 5w PTO

  • Own the full product loop from AI-augmented discovery to production PR and outcome measurement, with accountability for results.
  • Use AI tools to conduct customer discovery, synthesize research, and evaluate product metrics to identify usage patterns and anomalies.
  • Write precise story/specs that AI tools can act on without follow-up, review AI-generated code for correctness, and ship prototypes to production.

ShipBob is a global supply chain and fulfillment technology platform for SMB and Mid-Market ecommerce merchants. Backed by leading investors like Menlo Ventures and SoftBank Vision Fund 2, it is one of the fastest-growing tech companies headquartered in Chicago.

Global

  • Lead HighLevel's AI product portfolio including AI Employee, Voice AI, and Conversation AI to redefine how SMBs operate their businesses.
  • Manage and coach PMs across multiple AI product areas, partnering with engineering, design, and go-to-market teams.
  • Drive monetization, adoption, and quality of AI products to make AI easy for non-technical users and a competitive advantage.

HighLevel is an AI-powered business operating system that provides agencies, entrepreneurs, and SMBs with infrastructure to build, automate, and scale. With over 2,000 team members across 10+ countries, it operates as a global remote-first organization focused on speed, ownership, and innovation.

$109,200–$136,500/yr
US Unlimited PTO 12w maternity 12w paternity

  • Lead product strategy and delivery for client engagements, from sprint planning to roadmap guidance.
  • Own backlog prioritization and engineering team accountability, using AI tools to accelerate work.
  • Collaborate with cross-functional teams to turn product thinking into shipped software that drives outcomes.

8th Light is a technology solutions consultancy that partners with organizations to build software products and platforms. Founded in 2006 and headquartered in Chicago, the company fosters an open, collaborative culture grounded in honesty and continuous education.

US 4w PTO

  • Lead end-to-end product delivery from discovery through design, development, and measurement of post-launch success.
  • Leverage AI-assisted tools to prototype rapidly and accelerate feedback loops.
  • Drive customer and market research, define requirements, and prioritize features using data-driven decisions.

Continued is a leader in EdTech, empowering professionals and enhancing careers. We are a 100% virtual team with a tight-knit culture driven by curiosity and a love of learning, certified as a great workplace and ranked in Fortune's Best Workplaces.

$135,000–$175,000/yr
Global

  • Define and execute on the product roadmap, prioritizing features and communicating timelines proactively.
  • Design interaction patterns for AI-assisted planning and automation, integrating AI agents into user workflows.
  • Lead cross-functionally with engineering, CS, sales, and marketing to ensure product direction alignment.

Distru is the #1 ERP in the Cannabis Industry, processing $3B in annual sales through its platform. The company is a fully remote and global team building software to streamline the supply chain for cannabis, with a strong culture rated 5/5 on Glassdoor.

US

  • Build with AI hands-on, prototyping and shipping AI features, agents, and workflows using tools like Claude Code.
  • Run a real experimentation loop, raising both the number of experiments and the win rate, and document learnings.
  • Own the delivery cadence, keeping engineering and design organized across two-week cycles.

Oath is a modern audit firm built on an AI financial verification platform, driving innovation in an industry built around human processes. They are a small, experienced team moving fast and having fun, with a focus on earning client trust.

US

  • Own product strategy and translate company strategy into a multi-quarter roadmap, driving scalable development across the full Archive retail stack.
  • Be the single owner of product prioritization, making hard trade-offs based on business outcomes like GMV, supply, and demand.
  • Partner with Engineering as a true pair, hire and lead a high-performing product team, and strengthen product communication across the company.

Archive builds technology that powers branded resale for companies like Lululemon and The North Face. It is a Series B company backed by Lightspeed Venture Partners, with a small, low-ego team working on a problem that matters.

$180,000–$200,000/yr
US

  • Own the design and optimization of EasyLlama's core platform experiences as a staff-level IC reporting to the VP of Product.
  • Design AI-driven systems and translate complex platform architecture into intuitive user experiences.
  • Partner cross-functionally with Product Management, Engineering, and Data to drive measurable growth metrics.

EasyLlama modernizes compliance training with engaging, mobile-first courses and evolves into an AI-powered Human Risk Management platform. With over 6,000 clients and a 96% G2 rating, they are bootstrapped, profitable, and foster a culture of ownership and collaboration.

Brazil

  • Define product vision, metrics, and strategy based on customer problems and data, leading lean discovery with AI-powered prototyping.
  • Lead a stream-aligned squad, prioritize backlog, and act hands-on in development, testing, and launch using AI agents.
  • Take full ownership of product lifecycle, leveraging AI-powered observability and automation for continuous improvement.

VTEX is a global commerce platform that helps brands and retailers grow, combining customer service and conversational commerce via AI agents. The company fosters a remote-first culture with flexible work arrangements and a focus on innovation.

Unlimited PTO

  • Own product areas end-to-end, taking messy problems and partnering with engineering and design to ship solutions.
  • Drive customer discovery and synthesis, turning feedback into clear direction for the team.
  • Build sales and CS enablement content, and own product update narratives across email, LinkedIn, and the website.

Popl defines a new category called In-Person Go-To-Market, helping revenue teams turn real-world interactions like trade shows and conferences into measurable pipeline and revenue. They are building the infrastructure to make in-person GTM scalable and revenue-driving.

US

  • Design AI-native workflows end-to-end, from prompt inputs to agent outputs and trust signals.
  • Ship features weekly in close partnership with PMs and engineers, from Figma to pixel-perfect handoff.
  • Contribute to and extend our Figma design system to keep the product fast, consistent, and scalable.

GC AI is a legal AI platform for in-house teams, building the future of legal work. They have 10x'd revenue in 12 months, raised a $60M Series B, and are backed by top investors, with a culture of urgency and ownership.