Popl

The Customer Solutions Engineer is a flexible, go-to technical resource embedded within the Customer Success team, solving problems and making things work fast. You’ll be a technical Swiss Army knife: joining onboarding calls, guiding customers through CRM integrations, and helping teams with unique or advanced use cases, bringing clarity and confidence to customers.

In this role, you will work closely with Account Executives and Customer Success teams to ensure customers realize ongoing value from our platform leading to strong retention and growth. You will be responsible for identifying expansion opportunities, mitigating churn risks, and fostering long-term relationships with key accounts. The position requires 3-5 years of experience in account management within a B2B SaaS company and excellent communication skills.

Popl is seeking a high-energy, early-career Sales Development Representative (SDR) to join our fast-growing team! In this role, you’ll engage prospects, qualify inbound and outbound leads, and represent Popl at in-person events across the country.

Help scale the GTM engine by optimizing processes, managing systems, and providing the data and insights needed to drive revenue growth. You'll own the GTM tech stack, build reporting infrastructure, and partner with sales, marketing, and customer success to identify operational bottlenecks and implement automation. You will lead, ensuring data integrity and translating strategy into scalable processes.

Join Popl as a Mid-Market Account Executive and drive sales within mid-market to enterprise-level companies. Manage inbound leads, build a robust sales pipeline, and nurture relationships with key decision-makers. Conduct compelling product demonstrations of Popl’s solutions and exceed sales targets. Stay informed about industry trends and collaborate with marketing, product, and customer success teams.

Collaborate cross-functionally to uncover insights and drive strategic decisions. Design, build, and maintain robust data infrastructure and pipelines to support analytics. Translate complex business needs into scalable data solutions using modern data tools. Guide best practices in data modeling, transformation, and visualization. Own and evolve our analytics platform.

As a Quality Assurance Tester at Popl, you will play a crucial role in ensuring the quality and reliability of our software products. You will meticulously test our applications, identify any bugs or issues, and collaborate closely with the engineering team. Your attention to detail will be key in conducting comprehensive tests and documenting all findings.