Coach clients on core customer support skills including issue resolution, troubleshooting, and technical support.
Guide clients on career development such as resume reviews, interview prep, and salary negotiation.
Leverage AI tools and automation to enhance client support practices.
Leland connects people with experts, programs, and communities to achieve career and educational goals. Founded in 2021, the company has raised $19M and helped tens of thousands of people.
Coach clients through career planning, job searching, and professional growth, including resume review, interview prep, and salary negotiation.
Leverage AI-powered tools to enhance job search strategies and guide clients on personal branding and networking.
Set your own hours and rates, host virtual sessions, and partner with Leland to deliver a high-quality client experience.
Leland is building the home for ambition in the age of AI, connecting people with experts, programs, and communities to land jobs, get into schools, or upskill. Since 2021, they've helped tens of thousands of people reach their goals and raised $19M from world-class investors, fostering a collaborative, high-energy culture.
Own customer onboarding and renewal, driving adoption and measurable value for legal teams.
Monitor usage, identify blockers, and help integrate AI into daily legal workflows.
Build trusted relationships with executive stakeholders and translate feedback into product insights.
GC AI is the fastest-growing legal AI platform for in-house legal teams, building the future of legal work. With over 1,700 companies using the platform, including 150+ public companies, and a $60 million Series B, the company has a high-performing, ownership-driven culture.
Coach and mentor Customer Success Managers to improve customer satisfaction, retention, and relationship management.
Conduct quality reviews on customer interactions and provide detailed feedback.
Develop and deliver coaching plans tailored to individual performance metrics and team goals.
Wing Assistant provides virtual assistant and customer success services to businesses. The company is a growing remote organization that values coaching, quality, and continuous improvement.
Provide coaching and mentoring to managers and rising leaders on change management, conflict resolution, emotional intelligence, ethical leadership, innovation, problem solving, and time management.
Help clients build fluency in AI fundamentals and AI automation to work smarter.
Support career growth through resume review, LinkedIn review, and networking strategy.
Leland connects people with experts, programs, and communities to achieve career and educational goals, and helps businesses become AI-native. Founded in 2021, they've helped tens of thousands of people reach their most ambitious goals and raised $19M from world-class investors, fostering a collaborative, high-energy culture.
Provide guidance on HR strategy, talent acquisition, employee engagement, and performance management.
Help clients build fluency in AI fundamentals and AI automation to work smarter.
Assist clients with career path navigation including resume review, interview prep, and salary negotiation.
Leland connects people with the experts, programs, and communities they need to land the job, get into school, or upskill in the age of AI. Founded in 2021, the company has helped tens of thousands of individuals and raised $19M from world-class investors, operating with a collaborative, high-energy, and AI-native culture.
Drive customer success by guiding enterprise clients in leveraging Cognigy's AI technology to maximize investment value.
Identify customer needs, coordinate solutions, and track success metrics to minimize churn and enhance adoption.
Craft tailored engagement plans and sales proposals, collaborating with sales and technical teams to build long-term loyalty.
NICE delivers AI-powered customer experience solutions for global enterprises. With over 8,500 employees across 30+ countries, the company is an innovation powerhouse in AI, cloud, and digital, managing over 120 million customer interactions daily.
Own a portfolio of customers end-to-end, from onboarding through renewal and growth, with real accountability for outcomes.
Connect product adoption to meaningful business value, not just usage metrics.
Manage complex relationships with multiple stakeholders across revenue, marketing, and operations.
1mind builds AI Superhumans that transform B2B sales by qualifying leads, running demos, handling objections, and onboarding customers 24/7. Backed by $40M from Battery Ventures, the company is a remote-first team of builders working at the intersection of AI, product, and GTM innovation.
Own an established portfolio across mixed tiers as the primary client relationship.
Own value realisation end to end, driving renewals to clean close.
Keep adoption and value on track through regular check-ins and reviews.
CoachHub is a digital and AI coaching platform that combines human coaching, behavioral science, and technology to empower enterprises. Backed by $330M and with 3,500+ coaches globally, it fosters a remote-first culture of ownership and impact.
Run discovery and consultative conversations with prospective customers, focused on long-term fit and outcomes.
Own the full customer journey from first conversation through onboarding, adoption, and renewal.
Surface patterns across accounts and bring them back to the team to improve how we work and what we build.
Small Improvements builds feedback and performance software for teams. They are a small, thoughtful team of 19, mainly based in Berlin with colleagues in the US.
Develop and execute customer success strategies to enhance satisfaction, onboarding, retention, and revenue growth.
Monitor customer health and performance metrics to identify opportunities, risks, and areas for optimization.
Own the full commercial lifecycle post-onboarding, including renewals, upsells, and cross-sells, and identify expansion opportunities within existing customer base.
Certn changes how trust works through the world's easiest background check. They've raised $127M+, earned Deloitte Fast 50 recognition, and are a remote-first company with a high-performance edge and a strict no-jerk policy.
Act as a trusted advisor to Sales, Marketing, and Operations leaders within enterprise customers.
Manage a $5M+ book of business, ensuring high customer retention, expansion, and advocacy.
Own the customer lifecycle from onboarding to adoption, renewals, and growth.
Backstory is an AI answers platform for sales teams that trains AI on billions of sales interactions to help sales leaders get trusted answers and drive revenue. Backed by top investors like Andreessen Horowitz and ICONIQ Capital, the company is listed in the Inc. 5000 and recognized by Gartner and Forrester, fostering a data-driven and collaborative culture.
Build strong relationships with customers and drive product adoption to ensure satisfaction and retention.
Develop mutual value plans and identify expansion opportunities with Account Management partners.
Proactively identify account risks and collaborate with internal teams to optimize implementations.
Highspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. We are committed to building breakthrough software with a spark of magic, and we have put intentional focus on creating equitable workspaces for each of our employees.
Lead and inspire a high-performing Customer Success team to drive customer satisfaction, retention, and growth.
Collaborate with Sales, Marketing, and Product to create a unified customer ecosystem.
Establish clear goals, KPIs, and processes to optimize team performance and customer success.
Docebo is an AI-powered learning platform that helps organizations create, deliver, and manage training. With over 900 employees worldwide, they foster a culture of trust, positive intent, and diverse perspectives.
Coach clients on core design thinking, UX/UI design, wireframing, prototyping, and visual design skills.
Guide clients on career growth including resume review, interview prep, networking, salary negotiation, and freelancing strategies.
Help clients apply emerging AI tools to design work, such as AI graphics creation and user research automation.
Leland helps people achieve their most ambitious goals by connecting them with experts, programs, and communities for job, school, and upskilling needs in an AI-driven world. Founded in 2021, the company has raised $19M from top investors and served tens of thousands of clients, fostering a high-energy, collaborative culture.
Help clients with personal branding, public speaking, and communication skills.
Guide clients through business development, marketing strategy, and client relationship management.
Support leadership development and help clients build fluency in AI fundamentals and automation.
Leland is building the home for ambition in the age of AI, connecting people with the experts, programs, and communities they need to land jobs, get into schools, or upskill. Since 2021, they have raised $19M from world-class investors and helped tens of thousands of people reach their goals.
Mentor clients seeking chief of staff roles, teaching strategic planning and executive support skills.
Help clients apply AI tools and navigate career growth, including resume review and interview prep.
Set your own hours and rates, host sessions virtually with a supportive team.
Leland is building the home for ambition in the age of AI, connecting people with experts to land jobs, get into schools, or upskill. Since 2021, they have helped tens of thousands of people and raised $19M from world-class investors, fostering a collaborative, high-energy environment.
Design and own the full digital customer journey for the SMB segment, from onboarding through renewal, using automated touchpoints and health-based interventions.
Build and manage lifecycle campaigns that drive product adoption using behavioral and health score signals, and leverage AI tools to automate outreach.
Instrument metrics, track program performance, and work cross-functionally with Product, Marketing, and Implementation to align strategy.
Karbon is the global leader in AI-powered practice management software for accounting firms. The company is well-funded, ranked #1 on G2, and has a people-first culture recognized with Great Place To Work® certification and on Fortune's Best Small Workplaces™ List.
Drive adoption as a trusted strategic advisor, owning relationships with customer accounts and designing adoption programs.
Own the day-to-day customer experience, including check-ins, reporting, and QBRs.
Build and systematize the CS function using AI tools and no-code platforms to automate workflows.
Pinnacle offers Pascal, an AI-powered coaching platform that sits inside the flow of work. They are an early-stage, rapidly growing company focused on driving behavior change at scale.
Lead the onboarding process for new customers and conduct product training sessions.
Provide technical support and issue resolution, collaborating with engineering on complex problems.
Develop customer success plans, monitor health metrics, and drive retention and growth.
EULER is an AI-native PRM for modern partnership teams, making partner revenue scalable and predictable. We grew 600% YoY in 2025 and serve industry leaders, with a fast-moving, intentional culture focused on delivering real value.